Sheng Zhongyi Quality Integrity Report


Release time:

2023-09-12

The quality integrity report issued by the company is written in accordance with relevant national laws and regulations. The report on corporate social responsibility is a true reflection of the company's current situation. The company is responsible for the objectivity of the report content, and is responsible for the authenticity and scientificity of relevant discussions and conclusions.

Sheng Zhongyi Quality Integrity Report

Quality Integrity Report
Sheng Zhongyi Electric Power Technology Co., Ltd.

 

Solemnly declare

The quality integrity report issued by the company is written in accordance with relevant national laws and regulations. The report on corporate social responsibility is a true reflection of the company's current situation. The company is responsible for the objectivity of the report content, and is responsible for the authenticity and scientificity of relevant discussions and conclusions.

 

Sheng Zhongyi Electric Power Technology Co., Ltd.

 

    

 

OrganizationNameSheng Zhongyi Electric Power Technology Co., Ltd.

Report time:2022Year0January01 to 2022Year31 December

Release cycle: One year

Release Date:2023Year09Month06Day

Report Acquisition Method: throughhttp://www.ciwz.netQuery

 

Enterprise Profile

Sheng Zhongyi Electric Power Technology Co., Ltd. was founded in 2012 with a registered capital of five million yuan. It is located on the 12th Road, Binhai Park, an economic development zone on the coast of the East China Sea.No. 406, adjacent to Wenzhou Yongqiang Airport and Ouhai Avenue, is 5 kilometers away from Wenzhou Airport with convenient transportation. Its place of business registration is Wenzhou Economic Development Zone Administrative Committee. Its business scope is high and low voltage switchgear electrical accessories, which belongs to the electrical appliance manufacturing industry of machinery industry.

The company is a medium-sized private enterprise specializing in the production of medium and high-voltage switchgear accessories. It is a high-voltage branch of China Electrical Appliance Industry Association, an electronic control industry association and a designated auxiliary manufacturer of relevant national ministries and commissions, and a director unit of the Electrical Machinery and Equipment Structure Branch of China Electrical Appliance Industry Association. Complete products, cover KYN28,VD4, KYN65 and other accessories. Among them, indoor grounding switch, electric grounding switch, chassis car, electric chassis car, high-voltage insulation parts and other series of products have been repeatedly rated as industry recommended products and Zhejiang Province market trusted famous products. At present, there are 150 employees, 6 with intermediate and senior professional titles, 10 with intermediate professional titles and 16 with junior professional titles. It has 20 sets of automatic numerical control APG gel machines such as Canadian Aike numerical control shearing machine, numerical control folding machine, 858,888,898 and 1012 machine, and 10 sets of testing equipment such as X-ray flaw detection equipment, 100kV high-voltage pressure withstand test box, high and low-temperature aging test box, tensile and compressive strength testing machine, etc. In the 5 years of development, it has always been adhering to the corporate tenet of quality-oriented, hard-working innovation, sincere service, and steady development. With the care and help of all sectors of society, it has continued to grow. The company has passed the ISO9001 quality management system, ISO 45001 occupational health and safety system, ISO14001 environmental management system certification.,The company now has invention patents4Item, utility model22item.

 

Directory

 

Chapter 1 Quality Concept................................................ 6

1.1 Mission...............................................................6

1.2 Vision...............................................................6

1.3 core values.........................................................6

1.4 policy...............................................................6

Chapter II Internal Quality Management.............................................. 1

2.1 Quality Management Organization....................................................... 1

2.2 quality management system....................................................... 2

Chapter III Quality Integrity.................................................. 4

3.1 quality integrity management....................................................... 4

3.2 quality culture construction....................................................... 5

Chapter IV Quality Basis.................................................. 7

4.1 patent............................................................... 7

4.2 measurement level........................................................... 7

Accreditation of 4.3 certification....................................................... 7

4.4 special equipment safety management................................................... 8

Chapter V Product Quality Responsibility..............................................8

5.1 Quality Inspection......................................................8

5.2 production license.......................................................9

Chapter VI Quality Risk Management.......................................... ...9

6.1 Quality Complaints...........................................................9

6.2 quality risk monitoring......................................................13

6.3 emergency management..........................................................15

 

 

 

Chapter I Quality concept

1.1 Mission

Industry serves the country and benefits mankind

 

1.2 Company Vision

Let Sheng Zhongyi Become a Distinguished Enterprise

 

1.3 core values

Sincere, responsibility, innovation, win-win

 

1.4Quality, Environment, Occupational Health and Safety Policy

Quality policy: keep improving High quality and high efficiency Customer First Honesty and compliance

Environmental policy: energy saving and emission reduction, green production

Occupational health and safety policy: safety first, people-oriented

 

Chapter II internal quality management

2.1 Quality Management Organization

2.1.1 Management Representative

Appointed by the company's top managementPan Qiand authorizes its command and control system in the quality management system. Responsible for promoting the specific implementation, evaluation and improvement of the company's quality policy, objectives and strategies. Specific responsibilities include:

-- PressPhotoISO9001 standards, build and improve the company's quality management system, improve quality management level;

--Organize to change, revise and improve the Quality Manual and relevant documents according to the strategic needs of the company's development;

--Publicize and implement the company's quality policy, and supervise and assess the operation of the quality management system of each unit;

-- Supervise the implementation of the quality improvement plan and the promotion of quality awareness of the business department, and improve the operation effect of the quality management system;

-- Liaise and communicate with external parties on matters related to quality management on behalf of the company;

-Report the performance of the quality management system to the company, including requirements for improvement.

2.1.2Quality Department

--Responsible for quality inspection and check of purchased raw materials and finished products, quality information recording, induction, analysis and feedback;

-ResponsibleOrganize the formulation of corrective and preventive measures for customer quality feedback and follow-up verification, reply to customers, and receive and count the non-conforming products returned by customers;

-ResponsibleOrganize relevant departments to analyze and deal with quality problems in the manufacturing process;

-ResponsibleImplementation and tracking verification of corrective and preventive measuresOrganize internal product audits, participate in contract reviews, analyze and evaluate quality information, and make decision-making recommendations;

--Responsible for the implementation and execution of the objectives in the business plan, participate in internal audit and management reviewParticipate in new product development;

--Review, mark, record and handle the nonconforming products, analyze the causes of nonconforming products, and verify the measures taken for nonconforming products;

--The person in charge of product quality has the right to stop production, correct quality problems, and be responsible for external liaison of customer quality information feedback.

--Urge the supplier to carry out quality rectification, and submit the performance monitoring records and rectification of the manufacturing process to relevant departments.

2.2 quality management system

1、CompanyWe regard quality as the foundation of development and the source of competition, adhere to the construction of quality management system for a long time, devote ourselves to R & D projects that meet the market demand, and actively absorb advanced management methods. The company passedISO9001 qualityManagement system, the introduction of excellent performance management model, and continuous improvement of quality management level and user satisfaction.

The company's overall quality objectives:

1) The qualified rate of one-time inspection of products is 96%; Assessment frequency: monthly1 time;

2) Customer overall satisfaction is greater than 90 points; assessment frequency: 1-2 times per year.

 

2、The leaders of the company clearly realize that the market competition is the competition of talents in the final analysis. The company continues to increase the intensity of product quality education and business ability training for employees. We should improve the staff education and training system by inviting in and going out, adhere to the combination of training and assessment, carefully and reasonably arrange the training content from the aspects of company development and employee needs, carry out multi-level, multi-form, multi-channel and differentiated training, and enrich employees' knowledge in internal management, business ability and comprehensive quality. Through the perfect training system, not only improve the staff's business ability, but also greatly enhance the staff's sense of ownership and understanding of corporate quality culture. 

 

Chapter III quality integrity

3.1 quality integrity management

3.1.1 Improve the quality system and strengthen quality management

Over the years, the company has always insisted on focusing on customers, continuously improving quality management, continuously improving the quality management system, and optimizing production processes and work processes by digesting industry standards and Zhejiang manufacturing standards, and establishing a relatively complete quality management network. Quality management system, environmental management system, occupational health and safety management system and other systems in the efficient operation of the enterprise, at the same time, in.2022The introduction of performance excellence management model, all of which, to a large extent, contributed to the improvement of work quality and product quality.

3.1.2 Strictly control nodes and attach importance to process management

Company in accordanceState and industryStandardIn each process hasQuality key points, to achieve full coverage of testing items, the production process layer by layer. Adopt a series of effective methods such as fixed position and responsibility, process inspection, quality assessment, accountability, quality traceability, data statistical analysis, etc., to achieve key control of key processes and standardized operation of common processes, through comprehensive control of the production process and Effective supervision of key nodes improves work quality and ensures product quality.

3.1.3 Establish supervision mechanism and implement responsibility management

The company formulates a quality management evaluation management system, conducts regular supervision and inspection of the production department, encourages responsible departments and management personnel to quickly respond to and actively rectify problems arising from system operation, supervision and customer complaints, and thoroughly and effectively implement corrective measures to avoid the phenomenon of no correction and no improvement after quality and customer complaints.

3.1.4 Encourage full participation to achieve quality improvement

The company attaches great importance to the construction of quality culture, guides the whole staff to participate in quality management, and enables the majority of employees to fully participate in every link of quality improvement, improve product quality and share the improvement results through continuous and in-depth development of rationalization proposals, daily quality improvement, technological innovation and other measures.

3.1.5 Upgrade information transmission and strengthen indicator monitoring

Under the premise of the requirements of the quality policy, the company plans the quality objectives for the next year every year, and decomposes the overall objectives layer by layer to each functional department, and each department decomposes, counts, analyzes and improves the controlled objectives and tasks to ensure the realization of the company's overall objectives. In order to improve the accuracy and timeliness of quality information transmission, the company upgraded the quality information system. ByComputer ManagementSystem,Realize the real-time transmission of information and fast and accurate statistics.

3.2 quality culture construction

3.2.1 Integrity education

Through the "Human Resources Control Procedure", the company formulates training programs for quality integrity education, verifies the training effect through training evaluation, and promotes and publicizes the spirit of quality integrity throughout the company. Provide systematic training on quality control in all product areas including product development, production, procurement, sales, and service, the construction of corporate integrity culture, publicity and activity organization, environment and occupational safety and health.

3.2.2 Integrity self-discipline

Company successivelyObtainNational high-tech enterprises,"Specialized and new" small and medium-sized enterprises, science and technology enterprises in Zhejiang ProvinceInnovative SMEsSuch as enterprise honor,With the continuous improvement of brand awareness, the company always regards the construction of corporate quality and integrity as an important part. The company establishes advanced corporate values and correct business philosophy, operates in accordance with the law, and consciously accepts the supervision and management of relevant departments.

3.2.3 Corporate Culture

A truly living enterprise is guaranteed by a heavy quality foundation, and the quality image of an enterprise is carefully built by every employee. Quality is the accumulation of the production process. Only when the production process is checked and controlled at every level, can the products produced ensure the quality and become the products that people have believed in. In order to effectively create a good quality culture atmosphere, the company's leaders actively advocate, employees actively participate in, carry out quality improvement activities, and communicate the thoughts of employees in a subtle way, thus generating the quality objectives, quality concepts, and quality behavior norms of the enterprise."Identity", establish the "quality first, integrity-based" concept. In the atmosphere formed by the quality culture, we work hard to achieve the quality improvement goal of the enterprise, and promote the construction of quality culture while improving our own skills.

By improving the moral quality of honesty and trustworthiness of the majority of employees, the company has built a team of high-quality employees who are honest, professional and hard. The company always takes compliance and law-abiding as the premise, consumer demand as the center, and carries out production and operation activities by means of high-quality service, so that honesty and trustworthiness penetrate into all aspects of business operations.

 

 

Chapter IV Quality Basis

 

4. 1 Product standard and patentInnovative projects

The company attaches importance to the declaration of intellectual property rights, specifically byR & D CenterResponsible for patent filing.

Company currentlyAuthorized CertificatePatent26Item,among them,Nationalinvention patent4 items,Utility ModelPatent22 items. 

 

4.2 measurement level

The company has established an effective measurement assurance system in accordance with national laws and regulations.Quality DepartmentResponsible for the management of the company's measuring instruments In order to ensure the accuracy and reliability of measuring instruments, the company's existing measuring instruments are purchased from well-known brands at home and abroad, and actively cooperate with legal measuring institutions in the verification and calibration. Through the effective measurement system to obtain accurate and reliable measurement data to control production, guide production, and achieved good economic and social benefits.

Entrusted by the CompanyWenzhou Quality Inspection and Testing InstituteAll instruments are in compliance with the requirements.

 

Accreditation of 4.3 certification

Company strictly in accordanceThe ISO9001 quality management system requires quality management, production process control and factory quality control. At the same time, product development is carried out in a project management manner to improve product development efficiency and ensure product quality. At present, the company mainly has ISO9001 quality management system, ISO14001 environment management system, ISO45001 occupational health and safety management system, etc.

4.4 special equipment safety management

In accordance with the requirements of relevant national laws, regulations, rules and standards, our company has established and improved the safety production management system and safety operation procedures, and hung them on the wall. Strengthen the publicity and education of employees, pay close attention to the implementation of the system, ensure the implementation of various systems, and effectively eliminate"Three violations" occurred.

In order to effectively prevent the occurrence of serious and serious accidents, the company has strengthened the safety management of special equipment and special operation personnel, improved the safety management system of special equipment and special operation personnel, carried out regular maintenance and inspection of special equipment, timely rectified the existing problems, and ensured that the equipment was in good running condition.

The special operation personnel of the company, after being trained by the superior competent department and passing the examination, take up their posts with certificates and standardize the operation to ensure the safety of the operation.

 

Chapter V Product Quality Responsibility

5.1Product Quality Commitment

1. The company strictly abides by the "the People's Republic of China Product Quality Law", "the People's Republic of China Product Measurement Law" and other relevant laws and regulations, and operates in good faith in accordance with the law.

2. Company Commitment

1) The delivery date of the product shall be as per the requirements of the user as far as possible. If there are special requirements and the completion is required in advance, the production and assembly can be specially organized to meet the needs of the user.

2) The products provided are brand new and original packaging, and the accompanying documents include product installation instructions, factory inspection reports, certificates, etc.

3) The warranty period of the product is 1 year after leaving the factory. During the warranty period, the product implements three guarantees and provides technical service support. If the product cannot be used normally due to improper operation of the customer or other non-product quality problems, the manufacturer shall organize or assist in solving the problem according to the customer's needs.

4) When customers have demands for product quality, they should respond within 8 hours and arrive at the site within 48 hours to provide corresponding services and solutions.

3. Never plagiarize other people's technology, patents, processes and other intellectual property rights in the process of product development and processing, and never use raw materials that plagiarize other people's technology.

4. The surrounding environment and production site of the enterprise meet the requirements of national laws and regulations.

5. The enterprise strictly implements the inspection system of raw and auxiliary materials, and the raw and auxiliary materials and packaging materials used conform to the corresponding national standards, industry standards and relevant regulations.

6. Fake and inferior raw materials are not allowed to enter the factory, and unqualified raw materials are not used for production.

7, to ensure that no production and processing of fake and shoddy products, commitment to product factory product batch testing, uninspected products will never leave the factory.

8. Products that fail to pass the inspection will never leave the factory, and will never pass off the unqualified products as qualified products.

9, the instruments and equipment used in strict accordance with the national legal requirements for verification, verification of unqualified instruments and equipment will never be used for product testing.

10, to ensure that the production of batch products can be traced back, such as production date, shift, production raw materials, production process, inspectors and so on.

5.2 production license

The company's production and processing sites, production equipment, facilities, testing instruments, management personnel, technical personnel, etc. are at an advanced level in the same industry and meet the requirements of relevant national laws and regulations.

 

Chapter VI Quality Risk Management

 

6.1 Quality Complaints

In order to standardize the customer complaint handling process, the company's product quality management, timely processing and response to customer feedback quality information,Sales DepartmentWhen receiving customer quality feedback, it is delivered toQuality Departmentand Production,Quality DepartmentResponsible for handling customer feedback issues.                 


 

Customer Complaint Handling Flow Chart

Sales DepartmentBe responsible for the acceptance and transmission of complaints, and be responsible for communicating and explaining the handling results with the complaining customers, including appeasing the customers' complaints at that time.

Quality DepartmentResponsibleClassified transmission and submission of complaints for approval,OrganizationComplaintsInvestigate the causes and supervise the implementation of corrective and preventive measures.

Other parts of the cause of the complaint analysis and investigation.

Sales DepartmentReceived market informationWithin 2 hours, the "Customer Complaint Information Feedback Form" and related photos will be sent to the relevant workshop or department. After receiving the customer complaint, the relevant workshop or department will form a disposal opinion within 8 hours, and the response time for the preliminary disposal opinion shall not exceed 24 hours.

According to the customer complaint handling specifications, prepare the "Product Customer Quality Complaint Handling Material Summary", collect, integrate and analyze the complaint information, solve it in time and give feedback, use it for the improvement of the company and its partners, and supervise and evaluate the rectification.

Information collection, integrated management. Collect complaint information through customer return visits, website release information, customer feedback, etc., record, analyze and organize the complaint information, and forward it to relevant departments for processing according to the process. When analyzing complaint information, use relevant statistical analysis tools; use methods such as brainstorming when analyzing some technical or personnel quality issues.

Information analysis, sharing, and improvement management. For complaints that are difficult to resolve,Quality DepartmentIt is included in a special ledger, analyzed, sorted out and shared. After the emergence of similar complaints, according to the knowledge of the database to deal with, improve the efficiency of complaint handling.

6.2 quality risk monitoring

6.2.1 Quality control points

The company focuses on controlling the risks of key characteristics, key parts and weak links of product quality and adopts appropriate management measures and methods, and has formulated corresponding operation instructions for key positions. Through the personnel capacity planning, equipment planning, material planning, operation instruction planning, environmental planning and appraisal planning of the quality control point, the risks existing in the key characteristics, key parts and weak links of product quality are under control.

6.2.2 Quality supervision and audit

Company SettingsQuality DepartmentThrough the supervision of each production site, the production process and the implementation of process discipline are supervised and inspected. The company promptly supervises the rectification of the problems found in the quality supervision and inspection to ensure timely and effective rectification.

6.3 emergency management

In order to improve the company's emergency response ability to sudden accidents and dangerous situations, ensure smooth command and dispatch, personnel, equipment and materials can be in place in time when major and serious accidents occur, ensure that the company can timely and effectively control accidents, protect employees' lives, environment and national property safety, and reduce accident losses to the lowest point, the emergency plan for production safety accidents is formulated in accordance with the relevant provisions of the National Safety Production Law, the Emergency Response Law, and the Measures for the Management of Emergency Plans for Production Safety Accidents, and in combination with the actual situation of our company. The emergency plan for production safety accidents is divided into two levels: comprehensive emergency plan and special emergency plan. The comprehensive emergency plan is the overall plan and procedure specification for the company to organize, manage, command and coordinate relevant emergency resources and emergency actions. The special emergency plan is an integral part of the overall plan and is an action plan and guarantee plan for different emergencies. In order to achieve accurate and timely response to emergency rescue, the company regularly organizes employees to conduct emergency drills, and improves and perfects the problems in the drill process, so as to ensure that when emergencies occur, emergency plans can be activated to avoid risks and reduce hazards.